Current clients
Contact your legal team for updates on your case or help with documents, appointments, and questions.
Firm phone: 844-327-5529. Ask for the team handling your request.
Start with your legal team
If you already have a direct number or an approved communication channel, use it. Otherwise, call the firm and ask for your team.
Before calling
- Have your name and callback number ready.
- Know the attorney or team member handling your case, if possible.
- Note the question you need answered and any approaching date.
Keep sensitive information in the right channel
Use the document-sharing method your team provides. Do not send records, account details, or personal identification through a general contact form or ordinary email.
Ask about your case
Contact the team handling your case for an update, a question about a notice, or a change in your contact details. Have the notice or question available when you call.
Call about your caseSend documents to your team
Sending something for the first time
Ask your team how they want to receive the documents before sending them. Keep the originals and follow the instructions they give you.
Call for document-sharing instructionsSending documents by mail
Ask your team which office address to use, and include your name and a phone number with anything you send. Keep a copy of everything you mail.
Office mailing addressesArrange or change an appointment
Call your team to discuss an appointment, a schedule change, or questions about attending. Confirm the time, location, and anything you should bring before travelling.
Ask about fees, costs, or a statement
Call the firm and ask for the team handling your case. Have the date or reference from any letter or statement available. Before you send a payment, confirm the instructions by calling the firm at 844-327-5529.
Call about fees or costsIf you cannot reach your team
After hours or waiting for a reply
If you reach voicemail, leave your name, callback number, and the purpose of your call. Keep sensitive details out of your message. If a date is approaching, say so when you call.
A message does not confirm that a team member has reviewed it. For a time-sensitive question, use your established team contact and call the firm.
Your phone number or address has changed
Call the firm and ask for your team so they can update how to reach you. Ask them to confirm the change.
Call to update your contact detailsLooking for something else?